The International Liaison Desks: a network without borders dedicated to Middle market clients

The International Liaison Desk Network (ILDN) offers support to French companies to more easily access local banking services and to adjust generally to the commercial realities of operating in a foreign country.

A dynamic network in over 70 countries The ILDN covers more than 70 countries in Europe, Asia, the Americas, Africa and the Middle East.

This network is supported by Crédit Agricole Group’s international presence. Additionally, Crédit Agricole Group has signed specific partnership agreements with large commercial foreign banks in order to provide international banking services to its corporate customers.

Recommended by the account officer in France and supported by the Delegate abroad, the client benefits from a privileged relationship with these partner banks, which are firmly established in their respective markets.




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A comprehensive knowledge of the market, both in France and abroad

The Delegates are experienced officers of Calyon and are well versed in international commercial banking. They work in synergy with their Crédit Agricole Group colleagues in France.

Thanks to this close cooperation, the French company is introduced abroad as a known entity.
The relationship of confidence developed in France is extended abroad.

Completely integrated into the country, the Delegates thoroughly know the language, the economy and the local commercial and financial practices.

Their bicultural teams clarify the individual characteristics of the country. They thus save invaluable time for
the French company which is discovering a new environment, and help it avoid many pitfalls.

Firmly anchored in the local business environment, the Delegates maintain ongoing relationships with the public and private organizations of the country (Economic missions, Chambers of Commerce, investment promotion offices, specialized agencies, etc.). They put their privileged networks and professional contacts at the disposal of the small to medium-sized business clients of Credit Agricole Group.




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A tailored offer of services The Delegate assists the company from the initial planning stages up through the execution of the plan, providing ongoing support.

The Delegate evaluates the company’s needs, provides personalized advice and facilitates the company’s administrative and banking initiatives. He initiates and follows the company’s relationship with the partner bank or the local Credit Agricole Group branch. If necessary, he introduces the company to local service providers or consultants.
The Delegate puts at the disposal of the company his technical skills, his knowledge of the environment and
the local players. The Delegate is responsive and available, providing the company fast and relevant answers.



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A wide range of services On a daily basis, the Delegates provide companies with their experience in many fields:

=> Banking information and advice:
Recommendations on the accepted methods of payment, the most effective clearing systems, local banking practices, specific financial products and even the detection of fraudulent operations.

=>Assistance with an account opening abroad:
Identification of the nearest branch and introduction to the appropriate contact, assistance in the opening of the account in order to accelerate the process, and subsequently in its operation (if need be, particularly in the beginning of the relationship).

=>Cash Management :
Analysis of needs and advice (online balance reporting, wire transfers, centralization of local and international treasury, etc), liaison between the local bank specialists and Credit Agricole Group in France to put the services in place.

=>Assistance for local financing:
Analysis of needs, advice on local credit products, assistance with the loan application and follow-up to ensure proper implementation.

=>Introduction to local service providers:
Introduction to law firms, accountants, real estate agencies, recruiters, translators…referred by the Delegate.

=>Periodic assessment:
Review of the development of the company in the country and identification of new needs, assessment of the local banking services, etc.



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A network to support a durable international development: Tailored advice and the support of a powerful banking network abroad are indispensable tools in order for a business to establish a sustainable international presence.

The ILDN represents an efficient international network which acts as an extension abroad of the Crédit Agricole Group client relationship in France.

For further information, please contact your account officer or leave a message.




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